Who we are
Lutterworth MOT Centre is registered in England and Wales, company number 6420325. Our registered and trading address is 5 Turnpike Close, Lutterworth, LE17 4YB. Our website address is https://www.lutterworthmotcentre.co.uk.
Personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment on our site you may opt-in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
We use the Google Analytics service to analyse where our website visitors come from and what they are most interested in reading. Information on your IP address and location, browser type and device and the pages being viewed will be recorded but without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘_ga’ cookie. Further information can be found at Google’s Safeguarding Google Analytics data and the Google Analytics opt-out browser add-in.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Online payments are handled by Stripe, who are certified to PCI Service Provider Level 1 and support Strong Customer Authentication (SCA). Their security policies can be found here: https://stripe.com/docs/security/stripe , and privacy policies here: https://stripe.com/gb/privacy
Contact forms, booking requests and reminders
Forms are processed on a secure, UK-based web server at Pac Web Hosting and SSL encryption technology is installed on our website. Messages and booking or reminder requests you send are transferred by email through either Microsoft Office 365 or Pac Web Hosting mailboxes. These emails are kept for as long as we need them to process your request. A copy of the information is also kept on the web server at Pac Web Hosting for as long as we need it.
Text message MOT reminders are sent by Text Marketer. Scheduled reminders, which include your mobile telephone number with vehicle make and registration number, may be stored at Text Marketer for up to 12 months until sent.
Email MOT reminders are sent from Gmail, using the scheduled send add-in and may be stored at Gmail for up to 12 months until sent.
Who we share your data with
We do not share any data collected from this website with third parties not mentioned on this page. No data is collected for marketing purposes outside of your requests to provide further information, for example, updates on events that we are running.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.